AML & Fraud Prevention Policy

1. Purpose

AlephCards is committed to preventing money laundering, fraud, unauthorized transactions, and other illegal financial activity. This AML & Fraud Prevention Policy outlines the controls and procedures used to help ensure our platform is not misused for unlawful purposes.

2. Compliance Measures

AlephCards applies risk-based compliance measures designed to detect suspicious activity and reduce fraud risk. These measures may include transaction monitoring, account review, identity verification, device checks, transaction pattern analysis, and enhanced due diligence where necessary.

3. Prohibited Activities

• Using the platform to process stolen, fraudulently obtained, or unauthorized gift cards.
• Attempting to disguise the origin of illegally obtained funds or assets.
• Engaging in transactions designed to evade applicable laws or regulations.
• Using multiple accounts to bypass verification procedures or restrictions.
• Providing false, misleading, or forged verification information.

4. Risk Controls

AlephCards may apply transaction limits, temporary holds, enhanced review procedures, payout delays, or account restrictions based on account activity, transaction history, risk indicators, or suspicious behavior.

5. Transaction Monitoring

AlephCards reserves the right to review, investigate, delay, reject, or cancel transactions that appear suspicious, inconsistent with normal platform activity, or require additional verification.

6. Account Verification

Users may be required to complete identity verification, including government-issued identification and selfie verification, before certain transactions are approved, payouts are released, or account access is maintained.

7. Reporting Suspicious Activity

Where required or deemed appropriate under applicable laws and regulations, AlephCards reserves the right to report suspicious activity to relevant authorities, financial institutions, payment partners, or law enforcement agencies.

8. Account Suspension

Accounts suspected of fraudulent, abusive, or illegal activity may be temporarily suspended, restricted, or permanently terminated without prior notice where necessary while a review or investigation is conducted.

9. Policy Updates

AlephCards may update this AML & Fraud Prevention Policy periodically to reflect evolving regulatory requirements, risk controls, or operational changes.

10. Contact

If you have questions regarding this policy, please contact our support team at [email protected].